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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All OPTOSKY PHOTONICS Inc products

The group "New Technologies" offers for review the products of the plant OPTOSKY PHOTONICS Inc: miniature, hand-held Raman, portable, desktop, modular spectrometers, Microscopes, IR Spectroscopy, field spectroradiometers, hyperspectral cameras, thermal imagers, laboratory hyperspectral imaging systems, Drug analyzers, water quality, PAT, Forest control monitors, oil pollution, gas leaks
  • Miniature, hand-held Raman spectrometers OPTOSKY PHOTONICS Inc
    Miniature, hand-held Raman spectrometers
    ATR1600, ATR2500-532, etc.
  • Portable, desktop spectrometers OPTOSKY PHOTONICS Inc
    Portable, desktop spectrometers
    ATR1200, ATR3000GM-532, etc.
  • Raman microscopes OPTOSKY PHOTONICS Inc
    Raman microscopes
    ATR8500, ATR8800, etc.
  • Systems of Raman analysis PAT OPTOSKY PHOTONICS Inc
    Systems of Raman analysis PAT
    ATR7000 , etc.
  • IR Spectroscopy OPTOSKY PHOTONICS Inc
    IR Spectroscopy
    ATP8000-5-26, ATP8000T3, etc.
  • Field spectroradiometers OPTOSKY PHOTONICS Inc
    Field spectroradiometers
    ATP9101, ATP9100, etc.
  • Modular spectrometers OPTOSKY PHOTONICS Inc
    Modular spectrometers
    ATP1010, ATP2400, etc.
  • Instruments for spectral analysis OPTOSKY PHOTONICS Inc
    Instruments for spectral analysis
    NanoBio200, ATGX500, etc.
  • Hyperspectral cameras OPTOSKY PHOTONICS Inc
    Hyperspectral cameras
    ATH1500, ATH2500, etc.
  • Aviation hyperspectral thermal imagers OPTOSKY PHOTONICS Inc
    Aviation hyperspectral thermal imagers
    ATH9500-17, ATH9500-25, etc.
  • Portable ground-based hyperspectral cameras OPTOSKY PHOTONICS Inc
    Portable ground-based hyperspectral cameras
    ATH6500, ATH6500-17, etc.
  • Laboratory hyperspectral imaging systems OPTOSKY PHOTONICS Inc
    Laboratory hyperspectral imaging systems
    ATH8500, ATH8010, etc.
  • Hyperspectral microscopes OPTOSKY PHOTONICS Inc
    Hyperspectral microscopes
    ATH5500-17, ATH5010, etc.
  • Drug Analyzers OPTOSKY PHOTONICS Inc
    Drug Analyzers
    GA505JTJ, GA500, etc.
  • Forest control systems OPTOSKY PHOTONICS Inc
    Forest control systems
    GA900 et al.
  • Water Quality Analyzers OPTOSKY PHOTONICS Inc
    Water Quality Analyzers
    MOL, ATE3000, etc.
  • Oil pollution sensing spectrometers OPTOSKY PHOTONICS Inc
    Oil pollution sensing spectrometers
    ATF2500, ATE5000, etc.
  • Gas Leak Monitors OPTOSKY PHOTONICS Inc
    Gas Leak Monitors
    GF320 , etc.
  • Accessories OPTOSKY PHOTONICS Inc
    Accessories
    ATG1030, ATG1020H, etc.

NEW TECHNOLOGIES GROUP

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